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| Worcester officials are hoping that a new developer will purchase the Worcester Common Outlet Mall, demolish and rebuild a portion of the property and buy into the city’s vision for a mixed-use complex that reconnects the downtown. |
Pressure, Prospects for Change Mounting for Worcester Mall
By Kristie DiSalvo
The Worcester Common Outlet Mall’s days are numbered. After years of lobbying for at least part of the failed retail outlet’s demolition, the city’s mayor, and some residents, may have finally gotten their way. Within weeks of the city’s announcement that it intends to explore the demolition of at least part of the retail monster, by eminent domain if necessary, the mall’s owner has decided to sell.
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Home Prices Higher In Worcester County
By Aglaia Pikounis
Home prices in three out of every four towns and cities in Worcester County have experienced double-digit price appreciation this year, as many homebuyers searching for more affordable housing options headed farther west of Boston.
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Banks Solving Customer Service ‘Mystery’
By Melanie Nayer
Integrating a “mystery shopper” into a bank’s customer queue is increasingly being used as a way for banks to gauge customer service performance levels without the bank employee knowing they are being watched and graded.
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Boston Firm in Joint Venture To Build City in South Korea
By Kristie DiSalvo
Imagine a city with New York City’s Central Park, the gardens of Paris, Chicago’s River Walk and the neighborhoods of London and you’ll understand the concept behind New Songdo City, one of the first U.S./Korean joint real estate ventures, a project that begins on a tract of empty land in South Korea and ends with a city larger than Boston.
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Massachusetts Banks Finding Patriot Act Compliance Easy
By Melanie Nayer
Two months after the Oct. 1 deadline for banks to comply with the rules of the USA Patriot Act, Bay State banks are reporting that all systems are go and no major technological or customer service issues have occurred.
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