Putting the Service in Customer Service
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PAMELA J. MONTPELIER
is president and chief executive officer of Strata Bank (www.stratabank.com), a $400 million institution with eight branches located in Bellingham, Franklin, Hopkinton, Medfield, Medway, Milford and Millis. |
By Pamela J. Montpelier
What have you done lately to expand your bank’s business and increase its revenues? Maybe you started a new marketing campaign or hired a public relations firm to get your institution on the map.
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