
Talent Management a Competitive Advantage for Community Banks

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| NANCY R. MOBLEY (info@insightperformance.com) is president and CEO of Dedham-based Insight Performance Inc., a strategic human resources consulting firm that works with small and mid-sized companies, including community banks, to build exceptional workplaces. |
By Nancy R. Mobley The most valuable asset of a bank lies not within its vaults but with the unlimited capabilities of its employees. Employees are a banks primary interface with the community and their actions have a direct impact on sales and customer service two key areas that are critical to the ultimate success of any bank. A strong leadership team, fully adept at motivating employees, is a banks strongest competitive advantage and invaluable in helping to improve the bottom line.
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