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 Issue of March 26, 2007 
   

Talent Management a Competitive Advantage for Community Banks

NANCY R. MOBLEY (info@insightperformance.com) is president and CEO of Dedham-based Insight Performance Inc., a strategic human resources consulting firm that works with small and mid-sized companies, including community banks, to build exceptional workplaces.
By Nancy R. Mobley
The most valuable asset of a bank lies not within its vaults but with the unlimited capabilities of its employees. Employees are a bank’s primary interface with the community and their actions have a direct impact on sales and customer service – two key areas that are critical to the ultimate success of any bank. A strong leadership team, fully adept at motivating employees, is a bank‘s strongest competitive advantage and invaluable in helping to improve the bottom line.

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