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Breaking Up With Big Banks Is Hard To Do (posted 03/12/12)
Normally, you have the break-up talk with another person … not your financial institution.

Look Before Leaping Into Facebook Marketing Campaigns (posted 03/12/12)
Social media marketing is the fastest growing medium to connect to customers, but being socially immersed creates challenging compliance issues for marketing professionals at credit unions and other financial institutions.

Is This A One-Time Fling, Or Long-Term Partnership? (posted 03/12/12)
Credit unions attracted a lot of attention in the fall of 2011, but a big question remains: Temporary fling, or the real thing?

Loan Officers Should Offer Mortgage Guidance (posted 03/12/12)
A lot of credit unions have forgotten that good service requires helping someone. They, like a lot of mortgage folks, can get so focused on answering borrowers’ questions that they forget one simple concept: If it’s not helping, it’s not good service.

Risk Management Record May Be Key To Commercial Lending Change (posted 03/12/12)
In the wake of the mortgage and banking crises, public opinion of the banking industry in general, but more particularly regarding the largest banking providers, has become decidedly negative.

Local Credit Union Brings Banking Services To Members’ Workplace (posted 03/12/12)
The Brookline-based Medical Area Federal Credit Union (MAFCU) is trying something new: Bringing the bank teller to the customer.

Members Expect Range Of Banking Website Services (posted 03/12/12)
Today’s consumer has high expectations for his or her financial institution, whether it is a community bank, credit union or national bank.