COMMUNITY BANK HEROES
In her more than 10 years as branch manager for Cambridge Savings Bank’s Newton Centre office, Ruth Barnett has held onto the staff that was in place when she presided over the branch’s opening.
Doug Bowen’s is a classic community bank success story. He joined PeoplesBank 39 years ago as a teller, fresh out of college. He’s worked in just about every department of the bank since then, and he became president in 2007.
Betty Chan says face-to-face relationships with customers have been a top priority during her career as a retail banker.
Some men are born community bankers, some men are called to it, and some have it thrust upon them – David Chase, vice president of Commercial Lending for Hampden Bank, falls into the latter group.
Customers who do business at The Cooperative Bank sometimes encounter a Revolutionary War soldier manning the teller’s window. Not to worry – it’s just Assistant Vice President Tom Coots, still wearing historical attire from a reenactment.
Cheryl D’Ambra’s banking career began 30 years ago, when she became a part-time teller in a Worcester bank. She worked her way up through many different positions – branch manager, mortgage originator and sales trainer among them – and joined Athol Savings Bank in 1999 as a vice president of the retail division.
When she talks about her work at Bay State Savings Bank and in her community, Diane Giampa often uses the word “relationships.” It’s not surprising, given that’s the reason she got into community banking in the first place.
As senior vice president of commercial lending at Salem Five, John Hall is active in helping area businesses get off the ground and shift into expansion mode.
Banking is in Bob Lamprey’s blood – even if he didn’t want it to be. “My father was a banker, and people always asked me if I was going to be a banker – and I always said no,” he said.
As a youngster, Edward Lomasney watched his parents leave for their jobs in the business community, impeccably dressed in their suits, an image that impressed him. Today, son imitates father and mother as he heads out the door each morning on his way to Eastern Bank and the business community.
Community banking is a natural fit for Willitts Mendonca, for whom civic responsibility is a way of life.
As a lifelong Worcester resident, John Merrill is buoyant about the scope of the city’s recent economic revitalization.
Jim Nye is the kind of CEO who truly believes in a open-door policy – though that may be a tad redundant in his case, since he’s more likely to be found greeting customers out in the lobby than cooped up in his office anyway.
Armed with a degree in hotel administration from the University of New Hampshire, Bruce S. Weisberg embarked on a career that would set the stage for his proclivity for helping people.