LoanOriginators


Banker & Tradesman’s Ninth Annual Top Loan Originators

Loan originators processed $127.2 billion in residential mortgages across the state in 2021, up from $116.7 billion in 2020.

Top Mass. LOs Busy in Booming Market

2021’s Demand for Home Loans Called ‘Great Opportunity’

By Diane McLaughlin
Banker & Tradesman Staff

While loan originators saw residential mortgage volumes near or above record levels for the second straight year in 2021, the first few months of 2022 have brought noticeable changes to the industry.

Rising mortgage rates shut down the refinance activity that dominated the past two years. With loan originators returning their full focus to a busy purchase market, the changing economy and real estate market have left them looking ahead to new challenges.

“2020 and 2021 were a really great opportunity to serve a lot of clients and grab market share all across the country,” said Shant Banosian, an executive vice president with Guaranteed Rate and Massachusetts’ top loan originator last year. “2022 is going to have its whole set of different challenges, but we welcome the opportunity to fight through it and come out better on the other side of it.”

A Repeat of 2020

The Warren Group, publisher of Banker & Tradesman, has compiled from its proprietary loan originators module the top loan originators of calendar year 2021 in Massachusetts. The originators are ranked by number of loans, loan volume statewide, by region and by the institution with which they are most closely affiliated.

Loan originators processed $127.2 billion in residential mortgages across the state in 2021, according to The Warren Group, up from $116.7 billion in 2020 and $67.7 billion before the pandemic in 2019. Purchase activity statewide for loan originators was $40.87 billion last year, up 20.6 percent from $33.88 billion in 2020 and up 35.1 percent from $30.24 billion in 2019.

Loan originators also handled about 253,700 residential refinances in Massachusetts in 2021, up 4.2 percent from 2020. Refinances made up 75 percent of loan originators’ activity in both 2021 and 2020.

Leader Bank had seven of the top 10 bank loan originators based on number of loans in Massachusetts last year, and the lender also had six of the top seven bank loan originators by volume.

Leader Bank’s Christopher Butts, who originated the most loans in Massachusetts among bank lenders, said he ended 2020 thinking he had just gone through “a once in a lifetime” experience.

“Lo and behold, 2021 was identical to 2020,” Butts said. “It was the exact same year on repeat, but with maybe even lower [interest] rates than the prior year and, in fact, a busier purchase market than in 2020.”

Leader Bank had seven of the top 10 bank loan originators based on number of loans in Massachusetts last year, and the lender also had six of the top seven bank loan originators by volume.

Stamina Won Realtor Referrals

Unlike typical years, 2020 and 2021 did not have seasonal slow periods in the summer or early fall, Butts said. He added that he often worked 80 to 100 hours per week.

Butts has a dedicated loan processor and brought on an assistant last year to help him with preapprovals and other tasks. While Butts said he never reached a point where he felt burnt out, his loan processor did need to adjust his work-life balance, including eliminating weekend work.

About half of Butts’ business comes from Realtor referrals, and he said Realtors often turned to him on weekends for preapprovals because they knew he would be available.

“I feel like if anything, I was gaining more referral partners because other people were just getting burnt out,” Butts said.

Going into 2020, Butts said he preferred to take loan applications over the phone, which he saw as more efficient than online applications. But as 2020 went on, he “begrudgingly” began encouraging clients to do online loan applications and now prefers the online process.

Marcus Sohn, also with Leader Bank, said working from home increased his productivity, making him available to get loans more efficiently to the processing center. Sohn, the top bank loan originator based on volume, said he had his busiest year in 2021.

“It was real easy to do my job because I love my job,” Sohn said. “Being a top producer for a long time, it was pretty incredible, and definitely with Leader Bank, they gave us the tools to be able get that done.”

Lenders Compete for Purchases in ’22

With higher rates putting an end to most refinance activity in 2022, Sohn said the purchase market has become more competitive, with more banks vying for each deal.

“It’s going to be tougher taking loans with the increased competition,” Sohn said. “I feel like there are more loan officers there now than there has ever been in my career.”

The rising rates, low housing inventory and higher home prices have combined to create other challenges as well, Sohn said. With buyers waiving contingencies, debt-to-income ratios changing and borrowers having difficulties qualifying for loans, Sohn said, he has had to work more with clients to set expectations ahead of time and explain potential pitfalls.

Sohn, who has worked in the industry for 25 years, said he is not too concerned about the year ahead, crediting Leader Bank for offering competitive rates and remaining flexible with loan requirements to help borrowers get approved in ways that might not be available at other lenders.

Leader Bank’s Butts said working for a smaller bank, with its streamlined processes and access to senior leadership, has given him a competitive advantage as a loan originator. He added that the bank continues to add products and services to help buyers compete in the market, including underwritten preapprovals.

Diane McLaughlin

“We have other things in the works to take the next step and really try to help our buyers in a super, super competitive sellers’ market and make them stand out,” Butts said. 

Guaranteed Rate also offers underwritten preapprovals through what the lender calls its PowerBid program. Banosian said this offers buyers an advantage because sellers and their agents will have more certainty around how quickly the deal can close.

Faster closings and locking in rates before buyers even start shopping for a house are other ways Guaranteed Rate is helping buyers manage the purchase market, Banosian said.

In just the last few weeks, Banosian has seen the effects of higher rates on the purchase market and the amount borrowers can afford to pay. But demand remains for the low inventory of houses in the market, Banosian said. He added that other factors will also likely keep demand for housing strong, including high costs to rent in Massachusetts, incomes that have risen year-over-year and the number of Millennials arriving at prime homebuying age.

He also sees opportunity for lenders in this market.

“Anytime there are headwinds and challenges, that’s usually when the biggest opportunity for growth is in the future,” Banosian said. “We want to make sure we’re doing a great job for our clients in helping them win and being able to answer their questions and being kind of like a beacon for them.”


All over Massachusetts, loan originators have worked hard in the face of increased demand and increased regulatory burden; they are to be commended for their well-deserved success and their contributions to helping families achieve their dreams of homeownershipfrom the Bay to the Berkshires. 

The Warren Group, publisher of Banker & Tradesman, has compiled the following list of the top loan originators of 2021. The originators are ranked by number of loans and loan volume statewide and by region, and by the institution with which they are most closely affiliated (credit unions, banks and mortgage companies). 

All loan totals in these rankings are for loans closed between Jan. 1 and Dec. 31, 2021; totals include both purchase and non-purchase loans for residential properties. The lenders listed here are the ones for which the originator made the majority of their loans within the year’s timeframe. Data sourced from public records may contain errors. For more information please contact Data Solutions at 617-896-5331.  

Banks Statewide Top Loan Originators by Volume

Rank Loan Originator Volume Authorized to Represent
1 Marcus J. Sohn $379,118,697  Leader Bank, N.A.
2 Christopher Butts $375,096,451  Leader Bank, N.A.
3 Keith T. Hapenney $342,953,119  Leader Bank, N.A.
4 Matthew J. McCarthy $226,887,269  Leader Bank, N.A.
5 Andrew S. Monticone $205,873,919  Leader Bank, N.A.
6 Stephen DiCenso $199,305,484  Cambridge Trust Co.
7 Michael J. McCarthy $189,943,825  Leader Bank, N.A.
8 Patricia Lotane $180,442,284  Cape Cod Five Cents Savings Bank
9 Carter Witherspoon $177,965,543  First Republic Bank
10 June Hudnall $175,004,932  The Village Bank

Banks Statewide Top Loan Originators by Number of Loans

Rank Loan Originator Name Number of Loans Authorized to Represent
1 Christopher Butts 810 Leader Bank, N.A.
2 Marcus J. Sohn 743 Leader Bank, N.A.
3 Keith T. Hapenney 639 Leader Bank, N.A.
4 Kathleen Moulison 438 Eastern Bank
5 Matthew J. Mccarthy 414 Leader Bank, N.A.
6 Andrew S. Monticone 410 Leader Bank, N.A.
7 Michael J. Mccarthy 390 Leader Bank, N.A.
8 Maria Luker 389 Salem Five Bank
9 Patricia Lotane 373 Cape Cod Five
10 James M. O’Malley 369 Leader Bank, N.A.
Credit Unions Statewide Top Loan Originators by Volume

Rank Loan Originator Name Volume Authorized to Represent
1 Angela M. Whiting $165,193,318 Rockland Credit Union
2 Helen Laskaris $117,481,554 Harvard University Credit Union
3 Sharon Cummings $102,848,268 Harvard University Credit Union
4 J. Scott Gannon $99,299,336 Metro Credit Union
5 Michael Levine $97,012,931 Harvard University Credit Union
6 Christine Gagnon $87,911,970 Polish National Credit Union
7 Wanda Rodriguez $83,818,130 Digital Federal Credit Union
8 Diane Stevens $80,781,391 Hanscom Fed Credit Union
9 Daisy Familia $74,585,364 Harvard University Credit Union
10 Luke Ostrowski $71,845,625 United Nations Federal Credit Union
Credit Unions Statewide Top Loan Originators by Number of Loans

Rank Loan Originator Name Number of Loans Authorized to Represent
1 Angela M Whiting 552 Rockland Credit Union
2 Christine Gagnon 410 Polish National Credit Union
3 Patricia Caron 385 Rockland Credit Union
4 Wanda Rodriguez 331 Digital Federal Credit Union
5 Jacqueline Joyce 292 Rockland Credit Union
6 Helen Laskaris 282 Harvard University Credit Union
7 Maribel Torres 278 Polish National Credit Union
8 Erin Carlotto 269 Greylock Federal Credit Union
9 Michael Levine 267 Harvard University Credit Union
10 Brian Nelson 254 Digital Federal Credit Union
Mortgage Companies Statewide Top Loan Originators by Volume

Rank Loan Originator Name Volume Authorized to Represent
1 Shant Banosian $1,919,321,162  Guaranteed Rate Inc.
2 Andrew Marquis $660,853,471  CrossCountry Mortgage (Previously Guaranteed Rate Inc)
3 Indy Johar $477,517,382  Draper and Kramer Mortgage Corp.
4 Maria Tang $383,624,699  Rocket Mortgage
5 Allyson Kreycik $308,609,149  Guaranteed Rate Inc.
6 Joseph Smith $291,965,458  Guaranteed Rate Inc.
7 Jason Evans $280,400,670  Guaranteed Rate Inc.
8 Jonathan A Weisman $258,450,606  E Mortgage Management  LLC
9 Roger Brasil $233,057,939  Guaranteed Rate Inc.
10 Luisa Bedoya $226,862,087  MSA Mortgage LLC
Mortgage Companies Statewide Top Loan Originators by Number of Loans

Rank Loan Originator Name Number of Loans Authorized to Represent
1 Shant Banosian 3,493 Guaranteed Rate Inc.
2 Andrew Marquis 1,220 CrossCountry Mortgage (Previously Guaranteed Rate Inc)
3 Indy Johar 1,179 Draper and Kramer Mortgage Corp.
4 Maria Tang 856 Rocket Mortgage
5 Jason Evans 624 Guaranteed Rate Inc.
6 Allyson Kreycik 593 Guaranteed Rate Inc.
7 Jonathan A Weisman 574 E Mortgage Management  LLC
8 Joseph Smith 541 Guaranteed Rate Inc.
9 Julie A. Long 527 New Fed Mortgage Corp
10 Luisa Bedoya 487 MSA Mortgage LLC
Banks Eastern MA Top Loan Originators by Volume
Rank Loan Originator Name Volume Authorized to Represent
1 Marcus J. Sohn $344,173,761  Leader Bank, N.A.
2 Christopher Butts $325,724,466  Leader Bank, N.A.
3 Keith T. Hapenney $284,719,792  Leader Bank, N.A.
4 Matthew J. McCarthy $208,714,862  Leader Bank, N.A.
5 Andrew S. Monticone $173,517,486  Leader Bank, N.A.
Banks Eastern MA Top Loan Originators by Number of Loans

Rank Loan Originator Name Number of Loans Authorized to Represent
1 Christopher Butts 672 Leader Bank, N.A.
2 Marcus J. Sohn 657 Leader Bank, N.A.
3 Keith T. Hapenney 504 Leader Bank, N.A.
4 Matthew J. McCarthy 369 Leader Bank, N.A.
5 Maria Luker 366 Salem Five Bank
Credit Unions Eastern MA Top Loan Originators by Volume

Rank Loan Originator Name Volume Authorized to Represent
1 Helen Laskaris $108,737,637 Harvard University Credit Union
2 Sharon Cummings $93,805,889 Harvard University Credit Union
3 Michael Levine $89,586,544 Harvard University Credit Union
4 J. Scott Gannon $81,368,236 Metro Credit Union
5 Daisy Familia $69,616,813 Harvard University Credit Union
Credit Unions Eastern MA Top Loan Originators by Number of Loans

Rank Loan Originator Name Number of Loans Authorized to Represent
1 Helen Laskaris 254 Harvard University Credit Union
2 Michael Levine 241 Harvard University Credit Union
3 Sharon Cummings 211 Harvard University Credit Union
4 Wanda Rodriguez 168 Digital Federal Credit Union
5 Diane Stevens 161 Hanscom Fed Credit Union
Mortgage Companies Eastern MA Top Loan Originators by Volume

Rank Loan Originator Name Volume Authorized to Represent
1 Shant Banosian $1,691,234,056  Guaranteed Rate Inc.
2 Andrew Marquis $602,030,962  CrossCountry Mortgage (Previously Guaranteed Rate Inc.)
3 Maria Tang $359,033,342  Rocket Mortgage
4 Indy Johar $329,074,800  Draper and Kramer Mortgage Corp.
5 Allyson Kreycik $282,830,508  Guaranteed Rate Inc.
Mortgage Companies Eastern MA Top Loan Originators by Number of Loans

Rank Loan Originator Name Number of Loans Authorized to Represent
1 Shant Banosian 2,962 Guaranteed Rate Inc.
2 Andrew Marquis 1,062 CrossCountry Mortgage (Previously Guaranteed Rate Inc)
3 Maria Tang 793 Rocket Mortgage
4 Indy Johar 768 Draper and Kramer Mortgage Corp.
5 Allyson Kreycik 534 Guaranteed Rate Inc.
Banks South Coast, Cape & Islands Top Loan Originators by Volume
Rank Loan Originator Name Volume Authorized to Represent
1 Patricia Lotane $176,968,339  Cape Cod Five
2 Meryl L. Watson $130,101,408  Cape Cod Five
3 Tammy L. King $121,683,239  Cape Cod Five
4 Daniel J. Pulit $119,494,640  Cape Cod Five
5 Lauren M. Ard $112,466,197  Cape Cod Five
Banks South Coast, Cape & Islands Top Loan Originators by Number of Loans

Rank Loan Originator Name Number of Loans Authorized to Represent
1 Patricia Lotane 367 Cape Cod Five
2 Daniel J. Pulit 323 Cape Cod Five
3 Meryl L. Watson 252 Cape Cod Five
4 Don Parsons 234 Bluestone Bank
5 Susana Neves Coito 231 Bank Five
Credit Unions South Coast, Cape & Islands Top Loan Originators by Volume
Rank Loan Originator Name Volume Authorized to Represent
1 Angela M. Whiting $108,284,069  Rockland Credit Union
2 Raymond Goulart $36,514,372  Alltrust Credit Union
3 Roger Ferreira $32,318,200  Pawtucket Credit Union
4 Rose Cortes $30,535,885  St. Anne’s Credit Union
5 Gina Quintanilha $26,833,675  Sharon And Crescent United Credit Union
Credit Unions South Coast, Cape & Islands Top Loan Originators by Number of Loans
Rank Loan Originator Name Number of Loans Authorized to Represent
1 Angela M. Whiting 398 Rockland Credit Union
2 Patricia Caron 279 Rockland Credit Union
3 Jacqueline Joyce 205 Rockland Credit Union
4 Raymond Goulart 141 Alltrust Credit Union
5 Kerri Ann Manchester 139 St. Anne’s Credit Union
Mortgage Companies South Coast, Cape & Islands Top Loan Originators by Volume
Rank Loan Originator Name Volume Authorized to Represent
1 Shant Banosian $136,967,952  Guaranteed Rate Inc.
2 Craig Snell $108,433,915  United Shore Financial Services
3 Ryan J. D. Morgan $85,350,291  Mortgage Corp. East III
4 Vernon Miles $82,980,436  United Shore Financial Services
5 Andrew Michaud $75,874,834  Residential Mortgage Services Inc.
Mortgage Companies South Coast, Cape & Islands Top Loan Originators by Number of Loans
Rank Loan Originator Name Number of Loans Authorized to Represent
1 Craig Snell 325 United Shore Financial Services
2 Shant Banosian 288 Guaranteed Rate Inc.
3 Vernon Miles 264 United Shore Financial Services
4 Elise D. Bare 219 Residential Mortgage Services Inc.
5 Andrew Michaud 216 Residential Mortgage Services Inc.
Banks Central MA Top Loan Originators by Volume

Rank Loan Originator Name Volume Authorized to Represent
1 David Sampson $48,650,342  UniBank
2 Gary A. Premo $38,069,223  Bank of Canton
3 Beth Caico $36,787,330  Milford Fed Savings and Loan Assoc.
4 Nicholas Lynch $33,678,008  Webster Five
5 Peter Hurwitz $32,789,756  Envision Bank
Banks Central MA Top Loan Originators by Number of Loans

Rank Loan Originator Name Number of Loans Authorized to Represent
1 Beth Caico 151 Milford Fed Savings and Loan Assoc.
2 Lisa A. Birtz 145 Savers Cooperative Bank
3 David Sampson 137 UniBank for Savings
4 Gary A. Premo 135 Bank of Canton
5 Tina Rogers 129 Dean Cooperative Bank
Credit Unions Central MA Top Loan Originators by Volume

Rank Loan Originator Name Volume Authorized to Represent
1 Dawnmarie Ferry $40,484,899  IC Credit Union
2 Diane K. Farnsworth $38,100,413  Leominster Credit Union
3 Brian Cormier $32,582,915  IC Credit Union
4 Wanda Rodriguez $31,913,511  Digital Federal Credit Union
5 Lori L. Gaskins $25,577,407  Central One Federal Credit Union
Credit Unions Central MA Top Loan Originators by Number of Loans

Rank Loan Originator Name Number of Loans Authorized to Represent
1 Dawnmarie Ferry 211 IC Credit Union
2 Brian Cormier 179 IC Credit Union
3 Diane K. Farnsworth 167 Leominster Credit Union
4 Wanda Rodriguez 140 Digital Federal Credit Union
5 (tie) Jessie L. Hopkins 109 Workers Credit Union
5 (tie) Brian Nelson 109 Digital Federal Credit Union
Mortgage Companies Central MA Top Loan Originators by Volume
Rank Loan Originator Name Volume Authorized to Represent
1 Indy Johar $123,938,094  Draper and Kramer Mortgage Corp.
2 William B. Murphy $89,680,191  Fairway Independent Mortgage
3 Shant Banosian $83,072,669  Guaranteed Rate Inc
4 Denise A. Peach $75,500,853  Total Mortgage Services
5 Kathryn Weldon $64,023,640  Total Mortgage Services
Mortgage Companies Central MA Top Loan Originators by Number of Loans
Rank Loan Originator Name Number of Loans Authorized to Represent
1 Indy Johar 344 Draper and Kramer Mortgage Corp.
2 William B. Murphy 337 Fairway Independent Mortgage
3 Denise A. Peach 292 Total Mortgage Services
4 Kathryn Weldon 252 Total Mortgage Services
5 Brian M. Moore 221 Fairway Independent Mortgage
Banks Western MA Top Loan Originators by Volume

Rank Loan Originator Name Volume Authorized to Represent
1 Kaylin Choquette $45,301,619  Adams Community Bank
2 Jacqueline Mcninch $44,051,347  Adams Community Bank
3 Bonnie Masefield $41,013,662  Lee Bank
4 Theresa Poloski $39,527,906  Monson Savings Bank
5 Johnny Acevedo $38,832,359  Florence Bank
Banks Western MA Top Loan Originators by Number of Loans

Rank Loan Originator Name Number of Loans Authorized to Represent
1 Johnny Acevedo 216 Florence Bank
2 Laurie Pelczynski 178 Adams Community Bank
3 Kaylin Choquette 175 Adams Community Bank
4 Dawn Lampiasi 170 Adams Community Bank
5 Matthew R. Chmiel 164 Inland Bank &Trust
Credit Unions Western MA Top Loan Originators by Volume
Rank Loan Originator Name Volume Authorized to Represent
1 Christine Gagnon $85,748,670  Polish National Credit Union
2 Maribel Torres $54,773,256  Polish National Credit Union
3 Erin Carlotto $51,103,373  Greylock Federal Credit Union
4 Lisa Mish $27,654,707  Freedom Credit Union
5 Michael Kelley $26,258,600  ARRHA Credit Union
Credit Unions Western MA Top Loan Originators by Number of Loans
Rank Loan Originator Name Number of Loans Authorized to Represent
1 Christine Gagnon 404 Polish National Credit Union
2 Maribel Torres 275 Polish National Credit Union
3 Erin Carlotto 268 Greylock Federal Credit Union
4 Lisa Mish 173 Freedom Credit Union
5 (tie) Mary Coughlin 157 Greylock Federal Credit Union
5 (tie) Michael Kelley 157 ARRHA Credit Union
Mortgage Companies Western MA Top Loan Originators by Volume

Rank Loan Originator Name Volume Authorized to Represent
1 Lindsay B. Labonte $94,303,154  HarborOne Mortgage
2 Nick Palermo $72,049,275  Movement Mortgage LLC
3 Jamie Pollard $61,965,463  Academy Mortgage Corporation
4 Kathryn M. Reagan-Talbot $56,952,217  Residential Mortgage Services Inc
5 Mary T. Quesnel $49,058,307  Mortgage Network Inc
Mortgage Companies Western MA Top Loan Originators by Number of Loans

Rank Loan Originator Name Number of Loans Authorized to Represent
1 Lindsay B. Labonte 336 HarborOne Mortgage
2 Jamie Pollard 334 Academy Mortgage Corporation
3 Nick Palermo 279 Movement Mortgage LLC
4 Kathryn M. Reagan-Talbot 234 Residential Mortgage Services Inc
5 Jason Jean 216 Academy Mortgage Corporation

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