SBA Expert Takes on New Challenge

After two years that saw some small businesses thrive as others struggled through the pandemic, Charles Smith wants to help more entrepreneurs prepare for future growth, especially with big infrastructure projects in the offing.

PPP Opens Lenders’ Eyes to Their Potential

While most of its loans have already been or likely will be forgiven, the Paycheck Protection Program has transformed community financial institutions, forcing banks to explore new processes and technologies to handle loan volumes while expanding their customer relationships. And its effects are likely to continue for years.

A Role That Touches Every Part of the Bank

Martha Dean’s career has twice involved her in building operations divisions for de novo banks. Now Eastern Bank’s executive vice president of operations, she’s poised to play a central role in the lender’s merger with Century Bank.