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Opinion

We’re Still Not Doing Planning Right

By Michael Grove | Special to Banker & Tradesman | Mar 10, 2019 | Reprints | Unlock Link

Even though there is much to fix in the world we are leaving to our children and our grandchildren, I remain optimistic. If there ever were a time in history for the design professions to step up, it is now.

Give Your Back Office More Empathy for Your Clients

By Laurel Egan Kenny | Special to Banker & Tradesman | Mar 3, 2019 | Reprints | Unlock Link

Testimonials and quotations from focus groups, surveys, evaluations or other written documentation is not a substitute for interpersonal contact and the ability to learn directly from a human being with thoughts, emotions, experience, opinions, perspectives and stories.

Let the Buyers Handle the Repairs

By Bernice Ross | Special To Banker & Tradesman | Feb 24, 2019 | Reprints | Unlock Link

The inspector in your transaction calls out issues with the roof. Do you try to persuade the sellers to handle the repairs before the transaction closes or do you issue the buyers a credit and let them handle it?  

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